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Privacy Policy

Lutouse is an online women's fashion store operated by Huitong INC.

This Privacy Policy explains how we handle information collected through lutouse.com, including information provided when you browse the website, place an order, or contact us.

Information We May Collect

Depending on how you interact with our website, we may collect:

Name and contact information
Email address
Billing and shipping information
Order and transaction information
Customer service communications
IP address
Browser and device information
Website usage information
Information collected through cookies and similar technologies

Some information is provided directly by customers. Other information may be collected automatically when you use the website.

How We Use Information

We may use collected information to:

Process and fulfill orders
Process payments and refunds
Arrange shipping and delivery
Respond to customer inquiries
Provide customer support
Send order-related communications
Improve website functionality and services
Understand website usage and performance
Detect and prevent fraud or unauthorized activity
Measure advertising performance
Provide marketing communications where permitted
Meet applicable legal and regulatory requirements

Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to support website functionality, remember preferences, analyze website activity, measure advertising performance, and support marketing services.

Where required by applicable law, appropriate notice and privacy choices will be provided.

Third-Party Providers

We may use third-party companies to help us operate our business.

These providers may include payment processors, shipping providers, website technology providers, analytics services, advertising partners, customer support services, and fraud-prevention providers.

The information provided to a third party depends on the service being performed and the information necessary for that purpose.

AppLovin

We may work with AppLovin as a third-party advertising and measurement provider.

AppLovin may collect and use certain information in connection with advertising, measurement, attribution, fraud prevention, and related services, subject to applicable law and AppLovin's privacy practices.

For more information about AppLovin’s collection and use of your information visit:

https://legal.applovin.com/privacy

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no online service or electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for customer service, transaction processing, business records, fraud prevention, dispute resolution, legal obligations, and other legitimate business purposes.

Privacy Requests

Depending on applicable law, you may have rights regarding your personal information, including certain rights to access, correct, delete, or obtain information about data we process.

Privacy-related requests may be sent to:

service@lutouse.com

We may take reasonable steps to verify a request before processing it.

Children's Privacy

Our website is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business practices, technology, services, or legal requirements change.

Any updated version will be published on this page with a revised effective date.

Customer Service Email

service@lutouse.com